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Our Guarantee
Appalachian
Naturals offers a 100% satisfaction guarantee. If you are not
completely satisfied with your purchase, please contact our
Customer Service Division
for credit or replacement instructions.
Shipping
Information
Our headquarters are located in Goshen,
Massachusetts and we ship from our Distribution Center in nearby
Greenfield, Massachusetts via FedEx Ground Service. You will
receive a confirmation notice via
e-mail when your order ships and may track it directly at
FedEx.com. All in-stock orders should be received within 7-10
business days. If you are shipping to Alaska, Hawaii, or Puerto
Rico please complete your order and submit for processing. A
Guest Services Agent will contact you within forty-eight hours
to provide you with accurate shipping cost. If you would
like a quote for shipping to Alaska, Hawaii or Puerto Rico prior
to submitting your order, please call us at (800)361-5304. We
are currently unable to ship internationally.
Payment
Methods
If you are interested in
purchasing anything on this site, you may do so by adding the
item to your shopping cart. We accept MasterCard, Visa,
Discover, and American Express for online orders. You may also call
1-800-361-5304 to place your order over the phone. If you use a
credit card, your order will ship immediately. If you pay by
personal check, your order will ship within 2 business days after we
receive
your check.
Privacy
Policy
Contact information including
email address, telephone number, address, etc. which is provided
by the user is used solely for the purpose of completing the
order. This includes information pertaining to gift recipients.
Financial information including credit card numbers, expiration
dates, billing address is used solely to bill the customer for
their order.
Customer Service Division
1-800-361-5304 or 1-413-268-7367
Monday - Friday: 9:00am-5:00pm EST
info@appalachianaturals.com
Please also contact our Customer Service Division if you have
any questions about an order you've placed or received, an order
you need help completing online or if you would like additional
information about our products.
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